Cancellation & Refund Policy

Last updated on Feb 18th 2025

Cancellation & Refund Policy

At zybloom.com, we value our customers and strive to provide a seamless shopping experience. Please read our Cancellation & Refund Policy carefully before making a purchase.

Cancellation Policy

• Orders can be canceled within 24 hours of placement. Once an order is processed or shipped, it cannot be canceled.
• To request a cancellation, please contact our customer support at support@zybloom.com with your order details.
• If your order is successfully canceled, the refund will be processed within 7-10 business days to the original payment method.

Refund Policy

We do not offer a return or exchange policy. However, if you receive a damaged product, you are eligible for a full refund under the following conditions:

1. Eligibility for Refund:
   • The product must be physically damaged upon arrival.
   • The refund request must be initiated within 48 hours of receiving the order by contacting our support team at support@zybloom.com with images/videos as proof of damage.
2. Return Process:
   • The damaged product must be returned to the following address: ZYBLOOM
     Registered Address:
     711, Rehab 5 (Gokuldham Building), MIDC, Andheri East, Mumbai, Maharashtra – 400093
   • Customers are responsible for the return shipping costs.
   • The returned product must be in its original packaging.
3. Refund Processing:
   • Once we receive the returned item, we will inspect it.
   • If the claim is approved, the full refund will be processed within 7-10 business days to the original payment method.

Important Notes

• Refunds will not be issued for any normal wear and tear, usage damage, or dissatisfaction with the product.
• Products sent back without prior approval will not be accepted.
• We recommend using a trackable shipping method for returns to ensure safe delivery.

For any further queries, feel free to reach out to our support team at support@zybloom.com.